All Systems Operational
Web sites Operational
90 days ago
100.0 % uptime
Today
Trondheim City Bike web site ? Operational
90 days ago
100.0 % uptime
Today
Bergen City Bike web site ? Operational
90 days ago
100.0 % uptime
Today
Just Eat Cycles (Edinburgh) web site Operational
90 days ago
100.0 % uptime
Today
Oslo City Bike Web Site ? Operational
90 days ago
100.0 % uptime
Today
Oslo Cargo Bike web site ? Operational
90 days ago
100.0 % uptime
Today
Bike mobile network communications Operational
90 days ago
99.95 % uptime
Today
Backend services ? Operational
90 days ago
99.93 % uptime
Today
Payment services ? Operational
90 days ago
99.85 % uptime
Today
Admin Console ? Operational
90 days ago
100.0 % uptime
Today
SMS and email dispatching Operational
90 days ago
100.0 % uptime
Today
SMS and email proxy ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
GBFS API ? Operational
90 days ago
100.0 % uptime
Today
Customer service systems Operational
Intercom Mobile Messenger Operational
Intercom Web Messenger Operational
Google Cloud Platform ? Operational
Cloud DNS Operational
Cloud Pub/Sub Operational
Cloud Storage Operational
Kubernetes Engine Operational
Cloud Dataflow Operational
Cloud Networking Operational
Cloud SQL Operational
Platform Identity & Security Operational
Identity & Access Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 28, 2020

No incidents reported today.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Resolved - This incident has been resolved.
May 20, 17:52 CEST
Monitoring - The issue is resolved, but we are continuing to monitor the system
May 20, 16:26 CEST
Identified - We are seeing decreased error rates, and trips are starting and completing close to normal.
We are monitoring the issue, and will be providing another update when we can confirm that the issue is resolved
May 20, 16:10 CEST
Update - We are continuing to mitigate this issue.
An update will be provided by 16:15 CEST at the latest.
May 20, 15:55 CEST
Update - We are still working on finding the root cause of this issue.
The issue prevents starting and stopping trips. Websites, Admin and Payment is still operational.
May 20, 15:24 CEST
Investigating - We are currently seeing increased error rates across our system. We are investigation the issue
May 20, 15:06 CEST
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.