Urban Sharing Platform - Partial network outage for AXA-Controllers – Incident details

All systems operational

Partial network outage for AXA-Controllers

Resolved
Degraded performance
Started about 5 years agoLasted about 3 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    Conneqtech is reporting the issue as resolved, and we are seeing sensor messages coming in from the controller. The incident had no noticable impact on the bikesharing systems in Milan and Verona.

  • Update
    UTC
    Update

    Conneqtech reports that the issue has been identified and a fix is being implemented. We are continuing to monitor the situation.

  • Monitoring
    UTC
    Monitoring

    We've recieved notice from Conneqtech that they are experiencing issues with their network. We might start seeing an absence of sensor data from vehicle controllers from axa. This only affects the bikesharing systems in Verona and Milano. We're monitoring the situation.