Urban Sharing Platform - Intermittent mobile network communication problems in Bergen, Trondheim – Incident details
All systems operational
Intermittent mobile network communication problems in Bergen, Trondheim
Resolved
Degraded performance
Started almost 4 years agoAugust 24, 2022Lasted 5 days9:38 AMAugust 29, 20229:37 AMUTC
Updates
Resolved
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Resolved
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This incident has been resolved.
Monitoring
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Monitoring
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Telia has finished rolling out mitigating factors, and we're seeing significant improvement. The issue should be resolved for all users. We will continue to monitor to ensure nominal operations going forward.
Identified
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Identified
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Our mobile network partner has informed us there's a problem in the operator Telia's network, which is likely to affect our services. Mitigating work is ongoing.
Investigating
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Investigating
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We are investigating apparent mobile network communication problems in Bergen and Trondheim with our mobile network partner. Users may experience intermittent problems starting new trips.