ETL pipelines failing to populate BigQuery with data

Resolved

Operational

Started over 5 years agoFebruary 23, 2021Lasted about 3 hoursFebruary 23, 202110:10 AM1:38 PMUTC

Updates

Resolved
February 23, 2021 at 1:38 PMUTC
Resolved
February 23, 2021 at 1:38 PMUTC
Data freshness is back to normal. A thorough investigation into the data consistency after the incident will be conducted.
Monitoring
February 23, 2021 at 11:01 AMUTC
Monitoring
February 23, 2021 at 11:01 AMUTC
A fix has been implemented and we can see data recovering. We're monitoring until our ETL pipelines have fully recovered the datasets. We estimate that data will be successfully recovered in less than 2 hours.
Identified
February 23, 2021 at 10:10 AMUTC
Identified
February 23, 2021 at 10:10 AMUTC
As part of a change in our SSL-policies, our ETL pipelines are failing to aggregate data into BigQuery. This affects dashboards and Big Query datasets.

Urban Sharing Platform - ETL pipelines failing to populate BigQuery with data – Incident details