Urban Sharing Platform - Telit VPN outage – Incident details

All systems operational

Telit VPN outage

Resolved
Partial outage
Started 27 days agoLasted about 3 hours

Affected

Vehicle Communications

Major outage from 12:03 PM to 3:15 PM

Segway Air Protocol

Major outage from 12:03 PM to 3:15 PM

Omni Horseshoe

Major outage from 12:03 PM to 3:15 PM

Urban Fleet

Major outage from 12:03 PM to 3:15 PM, Degraded performance from 12:03 PM to 3:15 PM

Systems

Major outage from 12:03 PM to 3:15 PM, Degraded performance from 12:03 PM to 3:15 PM

MEVO

Major outage from 12:03 PM to 3:15 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Telit has restored connectivity and vehicles should start coming back online.

  • Identified
    Identified

    Telit VPN is having an outage, affecting vehicle communications with some controllers. Affects Omni and Segway bikes.