Urban Sharing Platform - Telit VPN outage – Incident details

All systems operational

Telit VPN outage

Resolved
Partial outage
Started over 1 year agoLasted about 3 hours

Affected

Vehicle Communications

Major outage from 12:03 PM to 3:15 PM

Segway Air Protocol

Major outage from 12:03 PM to 3:15 PM

Omni

Major outage from 12:03 PM to 3:15 PM

Urban Fleet

Major outage from 12:03 PM to 3:15 PM, Degraded performance from 12:03 PM to 3:15 PM

Systems

Major outage from 12:03 PM to 3:15 PM, Degraded performance from 12:03 PM to 3:15 PM

MEVO

Major outage from 12:03 PM to 3:15 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Telit has restored connectivity and vehicles should start coming back online.

  • Identified
    UTC
    Identified

    Telit VPN is having an outage, affecting vehicle communications with some controllers. Affects Omni and Segway bikes.