Urban Sharing Platform - Connectivity problems with Segway/Omni bikes – Incident details

All systems operational

Connectivity problems with Segway/Omni bikes

Resolved
Major outage
Started 7 days agoLasted about 11 hours

Affected

Vehicle Communications

Major outage from 8:09 PM to 7:08 AM

Segway Air Protocol

Major outage from 8:09 PM to 7:08 AM

Omni Horseshoe

Major outage from 8:09 PM to 7:08 AM

Urban Fleet

Major outage from 8:09 PM to 7:08 AM, Degraded performance from 8:09 PM to 7:08 AM

Systems

Major outage from 8:09 PM to 7:08 AM, Degraded performance from 8:09 PM to 7:08 AM

MEVO

Major outage from 8:09 PM to 7:08 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    Partner network provider in Gdansk has resolved the connectivity.

  • Investigating
    Investigating

    We are currently investigating connectivity problems with Segway and Omni IOT's.

    Affects mainly MEVO, Gdansk.