Urban Sharing Platform - Notice history

All systems operational

100% - uptime

UrbanSharing Controller v2 - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.89%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

AXA IN - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Segway Air Protocol - Operational

99% - uptime
May 2025 · 100.0%Jun · 99.09%Jul · 99.34%

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May 2025
Jun 2025
Jul 2025

Omni Horseshoe - Operational

99% - uptime
May 2025 · 100.0%Jun · 99.09%Jul · 99.34%

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May 2025
Jun 2025
Jul 2025

Pashley TD - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

LINKA IoT - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

[All] Telemetry Writer - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Jul 2025
100% - uptime

Backend Services - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Admin Console - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Payment Services - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Fleet Operations API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Fleet Analytics API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Fleet MaaS API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Fleet Webhook Transmitter - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Public Web - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.93%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

GBFS API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Smart Stations - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025
100% - uptime

Dispatch Console - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Crew API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Suggestion Engine - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Crew Analytics API - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

Connectivity issue with Segway/Omni iot
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    An outage with the network provider is causing issues communicating with Segway and Omni iot controllers.

Jun 2025

Public websites unavailable due to certificate issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Automatic refresh of SSL certificates for public websites have failed and websites are unavailable due to expired certificates. We are working on restoring access.
Communication issues with UrbanSharing Controller v2 iot's
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We've implemented a workaround which fixes most controller communications. The system-provider incident is still ongoing, and some instability and slowness should still be expected, but general operation has resumed.

  • Identified
    Identified
    An incident with our system-provider is causing communication issues with vehicles of the UrbanSharing Controller type. Affects Bergen and Trondheim systems. We're awaiting resolution, and investigating internal workarounds in the meantime.
Partial outage of network communication
  • Resolved
    Resolved

    This incident has been resolved by the network operator.

  • Investigating
    Investigating
    We are currently investigating communication problems with Omni and Segway iot controllers

May 2025

Impaired communication between IOT bridges and Core systems
  • Resolved
    Resolved

    The issue looks to be resolved. There are still some vehicles with old state that need to be updated.

  • Monitoring
    Monitoring

    A fix has been implemented and we're monitoring for further issues.

  • Investigating
    Investigating

    We are currently investigating an issue affecting around 10% of traffic between iot bridge components and core backend systems, causing vehicle states to not update promptly and correctly.

May 2025 to Jul 2025

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