Urban Sharing Platform - Notice history

All systems operational

100% - uptime

UrbanSharing Controller v2 - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

AXA IN - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Segway Air Protocol - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Omni Horseshoe - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Pashley TD - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

LINKA IoT - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

[All] Telemetry Writer - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021
100% - uptime

Backend Services - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Admin Console - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Payment Services - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Fleet Operations API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Fleet Analytics API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Fleet MaaS API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Fleet Webhook Transmitter - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Public Web - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

GBFS API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021
100% - uptime

Dispatch Console - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Crew API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Suggestion Engine - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Crew Analytics API - Operational

100% - uptime
Aug 2021 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2021
Sep 2021
Oct 2021

Notice history

Oct 2021

Mobile network fallout
  • Resolved
    Resolved

    We've seen stable mobile communications for the past few hours and see the situation as resolved. We'll follow up with our mobile communications provider.

  • Update
    Update

    Mobile network communications seems to be healing. We're seeing successful connectivity across all systems, and trips are successfully starting and ending.

  • Monitoring
    Monitoring

    Mobile network connectivity is restored, but we're still seeing some instability. We'll continue monitoring until the incident is resolved.

  • Update
    Update

    The issues are affecting Private APN connectivity as well as public connectivity. We're awaiting communications from our network provider.

  • Update
    Update

    The issue seems to be affecting systems in Milano and Verona as well.

  • Investigating
    Investigating

    We're currently seeing issues with our mobile network connectivity. This is affecting systems in Oslo, Bergen and Trondheim.

Intermittent availability issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Services have recovered, and we are monitoring the situation.

  • Investigating
    Investigating

    We are investigating intermittent availability issues with several systems.

Sep 2021

No notices reported this month

Aug 2021

Problems with payments in Trondheim, Bergen, Oslo, and Edinburgh
  • Resolved
    Resolved

    Error rates are now nominal, and PayEx (Swedbank) has notified us that this incident has been resolved.

  • Update
    Update

    We're seeing signs of recovery, but error rates are still above nominal. We'll provide an update as soon as we know more.

  • Identified
    Identified

    One of our payment partners, PayEx (Swedbank), is reporting operational problems which affect some of their services. Users in Trondheim, Bergen, Oslo, and Edinburgh may experience issues with payments, viewing payment profile and related operations.

Aug 2021 to Oct 2021

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