Urban Sharing Platform - Intermittent mobile network communication problems in Bergen, Trondheim – Incident details
All systems operational
Intermittent mobile network communication problems in Bergen, Trondheim
Resolved
Degraded performance
Started about 2 years agoLasted 5 days
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
Telia has finished rolling out mitigating factors, and we're seeing significant improvement. The issue should be resolved for all users. We will continue to monitor to ensure nominal operations going forward.
Identified
Identified
Our mobile network partner has informed us there's a problem in the operator Telia's network, which is likely to affect our services. Mitigating work is ongoing.
Investigating
Investigating
We are investigating apparent mobile network communication problems in Bergen and Trondheim with our mobile network partner. Users may experience intermittent problems starting new trips.