Mobile network fallout

Resolved

Major outage

Started over 3 years agoLasted about 3 hours

Updates

Resolved
October 07, 2021 at 7:47 PM
Resolved
October 07, 2021 at 7:47 PM
We've seen stable mobile communications for the past few hours and see the situation as resolved. We'll follow up with our mobile communications provider.
Update
October 07, 2021 at 5:15 PM
Update
October 07, 2021 at 5:15 PM
Mobile network communications seems to be healing. We're seeing successful connectivity across all systems, and trips are successfully starting and ending.
Monitoring
October 07, 2021 at 5:02 PM
Monitoring
October 07, 2021 at 5:02 PM
Mobile network connectivity is restored, but we're still seeing some instability. We'll continue monitoring until the incident is resolved.
Update
October 07, 2021 at 4:53 PM
Update
October 07, 2021 at 4:53 PM
The issues are affecting Private APN connectivity as well as public connectivity. We're awaiting communications from our network provider.
Update
October 07, 2021 at 4:50 PM
Update
October 07, 2021 at 4:50 PM
The issue seems to be affecting systems in Milano and Verona as well.
Investigating
October 07, 2021 at 4:43 PM
Investigating
October 07, 2021 at 4:43 PM
We're currently seeing issues with our mobile network connectivity. This is affecting systems in Oslo, Bergen and Trondheim.

Urban Sharing Platform - Mobile network fallout – Incident details