Urban Sharing Platform - Notice history

All systems operational

100% - uptime

UrbanSharing Controller v2 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

AXA IN - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Segway Air Protocol - Operational

99% - uptime
Oct 2024 · 99.57%Nov · 100.0%Dec · 98.60%

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Oct 2024
Nov 2024
Dec 2024

Omni Horseshoe - Operational

99% - uptime
Oct 2024 · 99.57%Nov · 100.0%Dec · 96.77%

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Oct 2024
Nov 2024
Dec 2024

Pashley TD - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

LINKA IoT - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

[All] Telemetry Writer - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Backend Services - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Admin Console - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Payment Services - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Fleet Operations API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Fleet Analytics API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Fleet MaaS API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Fleet Webhook Transmitter - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Public Web - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

GBFS API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
100% - uptime

Dispatch Console - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Crew API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Suggestion Engine - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Crew Analytics API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Vehicle connectivity outage
  • Resolved
    Resolved

    We consider this resolved from our view, however some vehicles are still unresponsive and recovering.

  • Update
    Update

    Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive).

  • Monitoring
    Monitoring

    Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising.

  • Investigating
    Investigating

    We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues.

Nov 2024

No notices reported this month

Oct 2024

Telit VPN outage
  • Resolved
    Resolved

    This incident has been resolved. Telit has restored connectivity and vehicles should start coming back online.

  • Identified
    Identified

    Telit VPN is having an outage, affecting vehicle communications with some controllers. Affects Omni and Segway bikes.

Oct 2024 to Dec 2024

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