Urban Sharing Platform - Notice history

All systems operational

100% - uptime

UrbanSharing Controller v2 - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

AXA IN - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Segway Air Protocol - Operational

100% - uptime
Dec 2024 · 98.60%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Omni Horseshoe - Operational

99% - uptime
Dec 2024 · 96.77%Jan 2025 · 99.91%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Pashley TD - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

LINKA IoT - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

[All] Telemetry Writer - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
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100% - uptime

Backend Services - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Admin Console - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Payment Services - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Fleet Operations API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Fleet Analytics API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Fleet MaaS API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Fleet Webhook Transmitter - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Public Web - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

GBFS API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025
100% - uptime

Dispatch Console - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Crew API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Suggestion Engine - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Crew Analytics API - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

No notices reported this month

Jan 2025

Some Omni controllers are unresponsive
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Confirmed local outage with connectivity provider. Awaiting fix.

  • Investigating
    Investigating

    We have received reports of around 200 Omni locks being unresponsive and are investigating. Currently signs point towards network connectivity issues.

Dec 2024

Vehicle connectivity outage
  • Resolved
    Resolved

    We consider this resolved from our view, however some vehicles are still unresponsive and recovering.

  • Update
    Update

    Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive).

  • Monitoring
    Monitoring

    Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising.

  • Investigating
    Investigating

    We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues.

Dec 2024 to Feb 2025

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