Problems with payments in Trondheim, Bergen, Oslo, and Edinburgh

Incident Report for Urban Sharing Platform

Resolved

Swedbank reports that this incident has been resolved.

Posted May 29, 2021 - 11:49 CEST

Update

Swedbank reports that this is still an ongoing issue. We will provide updates as soon as we are able to.

Posted May 28, 2021 - 09:39 CEST

Identified

One of our payment partners, PayEx (Swedbank), is reporting operational problems which affect some of their services. Users in Trondheim, Bergen, Oslo, and Edinburgh may experience issues with payments using VISA credit cards with 3D-Secure.

Posted May 28, 2021 - 07:01 CEST

This incident affected: Payment services.