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Incident Report for Urban Sharing Platform
Resolved
Systems are back to normal.
This incident was caused by our status checks getting served a stale error status cached from our CDN, not because systems were actually down. There was very little actual user impact, as most errors were just in our status checks because of this cache.
The issue has been resolved and both status checks and normal user facing operation has been restored.
Posted Jun 17, 2023 - 09:16 CEST
Monitoring
We've identified the cause of elevated error and a fix has been deployed. Currently monitoring and verifying systems are back to normal.
Posted Jun 17, 2023 - 09:02 CEST
Investigating
We’re seeing an increased amount of errors on the public websites, and are investigating cause.
Posted Jun 17, 2023 - 08:15 CEST
This incident affected: Web sites (Trondheim City Bike web site, Bergen City Bike web site, Oslo City Bike Web Site, Verona Bike web site, BikeMi Milan City Bikes).