Urban Sharing Platform - Mobile network fallout – Incident details

Mobile network fallout

ResolvedMajor outage3 hours 3 minutes
  • ResolvedUTC

    We've seen stable mobile communications for the past few hours and see the situation as resolved. We'll follow up with our mobile communications provider.

  • UpdateUTC

    Mobile network communications seems to be healing. We're seeing successful connectivity across all systems, and trips are successfully starting and ending.

  • MonitoringUTC

    Mobile network connectivity is restored, but we're still seeing some instability. We'll continue monitoring until the incident is resolved.

  • UpdateUTC

    The issues are affecting Private APN connectivity as well as public connectivity. We're awaiting communications from our network provider.

  • UpdateUTC

    The issue seems to be affecting systems in Milano and Verona as well.

  • InvestigatingUTC

    We're currently seeing issues with our mobile network connectivity. This is affecting systems in Oslo, Bergen and Trondheim.