Urban Sharing Platform - Problems with payments in Trondheim, Bergen, Oslo, and Edinburgh – Incident details

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Problems with payments in Trondheim, Bergen, Oslo, and Edinburgh

ResolvedPartial outage1 hour 12 minutes
  • ResolvedUTC

    Error rates are now nominal, and PayEx (Swedbank) has notified us that this incident has been resolved.

  • UpdateUTC

    We're seeing signs of recovery, but error rates are still above nominal. We'll provide an update as soon as we know more.

  • IdentifiedUTC

    One of our payment partners, PayEx (Swedbank), is reporting operational problems which affect some of their services. Users in Trondheim, Bergen, Oslo, and Edinburgh may experience issues with payments, viewing payment profile and related operations.