Urban Sharing Platform - Partial network outage for AXA-Controllers – Incident details

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Partial network outage for AXA-Controllers

ResolvedDegraded performance3 hours 5 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Conneqtech is reporting the issue as resolved, and we are seeing sensor messages coming in from the controller. The incident had no noticable impact on the bikesharing systems in Milan and Verona.

  • UpdateUTC

    Conneqtech reports that the issue has been identified and a fix is being implemented. We are continuing to monitor the situation.

  • MonitoringUTC

    We've recieved notice from Conneqtech that they are experiencing issues with their network. We might start seeing an absence of sensor data from vehicle controllers from axa. This only affects the bikesharing systems in Verona and Milano. We're monitoring the situation.