Urban Sharing Platform - ETL pipelines failing to populate BigQuery with data – Incident details

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ETL pipelines failing to populate BigQuery with data

Resolved3 hours 27 minutes
  • ResolvedUTC

    Data freshness is back to normal. A thorough investigation into the data consistency after the incident will be conducted.

  • MonitoringUTC

    A fix has been implemented and we can see data recovering. We're monitoring until our ETL pipelines have fully recovered the datasets. We estimate that data will be successfully recovered in less than 2 hours.

  • IdentifiedUTC

    As part of a change in our SSL-policies, our ETL pipelines are failing to aggregate data into BigQuery. This affects dashboards and Big Query datasets.