Urban Sharing Platform - Elevated error rates – Incident details

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Elevated error rates

ResolvedDegraded performance48 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Our fix was incomplete, which caused errors for some users. A different mitigation has now been put in place. We are monitoring the situation closely.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    We are still seeing some elevated error levels. Some users may experience transient errors using services.

  • MonitoringUTC

    From around 16:30 CEST, we saw elevated error rates. A fix has been implemented, which should fully restore all services. We are currently monitoring the sitation.