Urban Sharing Platform - Notice history

All systems operational

100.0% uptime

UrbanSharing Controller v2 - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

AXA IN - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Segway Air Protocol - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Omni - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Pashley TD - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

LINKA IoT - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
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Apr 2020

[All] Telemetry Writer - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020
100.0% uptime

Backend Services - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Admin Console - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Payment Services - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Rider API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Fleet API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Auth API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Operations API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Analytics API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

MaaS API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Webhook Transmitter - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Public Web - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
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Apr 2020

GBFS API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

MDS API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

TOMP API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Smart Stations - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020
100.0% uptime

Dispatch Console - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Crew API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Suggestion Engine - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Crew Analytics API - Operational

100.0% uptime
Feb 2020 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2020
Mar 2020
Apr 2020

Notice history

View current status

Apr 2020

High error rates for payment and billing
ResolvedPartial outage4 hours 26 minutes
  • Resolved
    UTC
    Resolved

    Our payment provider has confirmed that the issue is resolved, and we are not seeing failed payments anymore. Users should be able to buy new subscriptions and products as normal

  • Update
    UTC
    Update

    We are still waiting for news from our payment provider, but we are seeing lower error rates and more successful payments

  • Update
    UTC
    Update

    We are still waiting for our payment provider to resolve this issue.

  • Identified
    UTC
    Identified

    Our payment provider have identified an issue. We are awaiting further updates.

  • Investigating
    UTC
    Investigating

    We are investigating high error rates with our payment provider, affecting billing and payment. Users might not be able to buy new subscriptions or products at this time. We will provide an update by 10:00 CEST at the latest.

Start trip problems in Oslo
ResolvedPartial outage10 minutes
  • Resolved
    UTC
    Resolved

    Temporary local network issue in Oslo has been resolved.

  • Monitoring
    UTC
    Monitoring

    Problem is resolved, but we are monitoring the situation

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

Mar 2020

Unlocking issues in Oslo
ResolvedPartial outage56 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    Currently deploying a fix for the issue

  • Identified
    UTC
    Identified

    Some users are experiencing problems with unlocking bikes in Oslo. We are currently working on a fix.

Feb 2020

No notices reported this month

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Feb 2020 to Apr 2020

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