Urban Sharing Platform - Notice history

All systems operational

99.77% uptime

UrbanSharing Controller v2 - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

AXA IN - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Segway Air Protocol - Operational

99.52% uptime
Nov 2024 · 100.0%Dec · 98.60%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Omni - Operational

98.87% uptime
Nov 2024 · 100.0%Dec · 96.77%Jan 2025 · 99.91%

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Nov 2024
Dec 2024
Jan 2025

Pashley TD - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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LINKA IoT - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

[All] Telemetry Writer - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025
99.98% uptime

Backend Services - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Dec 2024
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Admin Console - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Payment Services - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Rider API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Fleet API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Auth API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Operations API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Analytics API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
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Jan 2025

MaaS API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Webhook Transmitter - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Public Web - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

GBFS API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

MDS API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

TOMP API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Smart Stations - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
100.0% uptime

Dispatch Console - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Crew API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Suggestion Engine - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Crew Analytics API - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

View current status

Jan 2025

Some Omni controllers are unresponsive
ResolvedPartial outage2 hours 20 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Confirmed local outage with connectivity provider. Awaiting fix.

  • Investigating
    UTC
    Investigating

    We have received reports of around 200 Omni locks being unresponsive and are investigating. Currently signs point towards network connectivity issues.

Dec 2024

Vehicle connectivity outage
ResolvedMajor outage24 hours
  • Resolved
    UTC
    Resolved

    We consider this resolved from our view, however some vehicles are still unresponsive and recovering.

  • Update
    UTC
    Update

    Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive).

  • Monitoring
    UTC
    Monitoring

    Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising.

  • Investigating
    UTC
    Investigating

    We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues.

Nov 2024

No notices reported this month

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Nov 2024 to Jan 2025

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