Urban Sharing Platform - Notice history

All systems operational

100% - uptime

UrbanSharing Controller v2 - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

AXA IN - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Segway Air Protocol - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

Omni Horseshoe - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Pashley TD - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

LINKA IoT - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

[All] Telemetry Writer - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021
100% - uptime

Backend Services - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Admin Console - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Payment Services - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Fleet Operations API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Fleet Analytics API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Fleet MaaS API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

Fleet Webhook Transmitter - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Public Web - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

GBFS API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021
100% - uptime

Dispatch Console - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Crew API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

Suggestion Engine - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Crew Analytics API - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
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Feb 2021

Notice history

Feb 2021

ETL pipelines failing to populate BigQuery with data
  • Resolved
    Resolved

    Data freshness is back to normal. A thorough investigation into the data consistency after the incident will be conducted.

  • Monitoring
    Monitoring

    A fix has been implemented and we can see data recovering. We're monitoring until our ETL pipelines have fully recovered the datasets. We estimate that data will be successfully recovered in less than 2 hours.

  • Identified
    Identified

    As part of a change in our SSL-policies, our ETL pipelines are failing to aggregate data into BigQuery. This affects dashboards and Big Query datasets.

Jan 2021

No notices reported this month

Dec 2020

Issues logging in to Admin
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    The issue have been identified and a fix is being implemented.

  • Investigating
    Investigating

    We're currently experiencing issues with logging in to Admin. This also affects roles editing in admin.

Admin console login issues
  • Resolved
    Resolved

    We believe this incident has been resolved for all users.

  • Monitoring
    Monitoring

    We are seeing signs of recovery. Google "expect[s] a resolution for all users in the near future".

  • Identified
    Identified

    New logins to the admin console are affected by a global, widespread outage at our identity provider Google. We are following the situation closely.

Service unavailability
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results. Everything seems to be back to normal availability

  • Investigating
    Investigating

    We are experiencing an incident that causes the Admin Console and our websites to be unavailable. We are investigating the issue

Dec 2020 to Feb 2021

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